The construction and infrastructure industry is entering a new era of opportunity, powered by innovation and digital transformation. At the heart of this change is Masin artificial intelligence (AI), the first-of-its-kind GenAI platform that is redefining how contracts, claims, and disputes are managed. By blending decades of domain expertise with cutting-edge AI, Masin has created an entirely new market category estimated at over $10 billion globally.
In 2023 alone, an estimated $85 billion was locked in construction disputes, with projects delayed by a staggering ~1000 years in total extensions. On average, global construction projects ran 16 months late, stretching timelines by 66.5 per cent. Behind these numbers lies a familiar set of pain points, missing quality data, complex contracts, time-consuming claim preparation, and costly arbitration battles that can drag on for years.
For decades, contractors, and project owners have struggled with these inefficiencies. Traditional manual processes, no matter how skilled the professionals, cannot keep pace with the scale, complexity, and risks of today’s mega projects. Masin AI arrives at this critical juncture as a first-of-its-kind platform designed to change the narrative.
Addressing the pain points of construction disputes
The construction industry operates in an environment of high stakes. Even minor delays or contractual ambiguities can escalate into disputes costing millions of dollars. Some of the common challenges include:
- Scope creep and variations
- Complex documentation
- Arbitration battles
- Delayed paymentsAdding to these challenges is the massive volume of documentation, contracts running into thousands of pages, project records filling terabytes of data, and increased stakeholders. Manual processes simply cannot match the speed or precision required today.
Why AI is the only way forward
In today’s infrastructure ecosystem, AI is no longer a luxury, it’s a necessity. Identifying key contractual clauses, analysing data across hundreds of documents, or preparing evidence for arbitration by hand takes months and inflates costs. Without technology, this cycle will only worsen as projects grow larger and more complex.
Masin AI is uniquely built to solve these challenges. Unlike generic legal or document management tools, it has been trained specifically on:
- Construction law and FIDIC contracts
- Forensic delay analysis
- Arbitration precedents
- Claims preparation methodologies
This specialised foundation allows Masin AI to function as an AI co-pilot for contractors, and consultants, delivering speed, accuracy, and actionable insights that were previously unattainable.
A game-changer for India and the Middle East
Masin, already a trusted name with more than 15 years of experience, more than 250 clients served, and more than $30 billion worth of disputes handled across 40 different countries, is embedding AI into its proven expertise to reshape the future of construction dispute resolution.
Early pilots in India and the Middle East have shown remarkable results:
- Cutting claim preparation time from weeks to days.
- Identifying discrepancies in contract variations before they escalate.
- Reducing man-hours in dispute management by 65 per cent, freeing experts to focus on strategy.
“For decades, the construction industry has struggled with inefficiencies that drained time, money, and resources.” said Rohit Singhal, Founder of Masin and Masin AI. “With Masin AI, we are not just solving a problem—we are creating a new market category at the intersection of law, construction, and technology. This is not about replacing professionals but about empowering them with tools that bring unmatched speed, precision, and confidence to dispute management.”
How Masin AI works
Masin AI combines Masin’s unmatched domain knowledge with cutting-edge generative AI technologies such as optimal character recognition (OCR), national language processing (NLP0 and retrieval-augmented generation (RAG).
- Contract appreciation and data extraction
- Cross-examination support
- Legal case retrieval
- Smart drafting tools
- Document intelligence
The result is a 65 per cent reduction in man-hours for dispute management, freeing experts to focus on strategy and advocacy rather than administrative burdens.
Mr Ankur Gupta, Chief Executive Officer, Masin AI, commented,
“The vision for Masin AI goes far beyond efficiency. We are building a trusted AI co-pilot for the entire construction ecosystem, contractors, lawyers, arbitrators, and consultants. By working alongside the industry, we are shaping a future where disputes no longer derail billion-dollar projects. AI in this space is not optional, it is inevitable, and we are proud to be at the forefront of this transformation.”
The road ahead
The company is actively co-creating the platform with industry leaders to refine its capabilities and ensure it meets the highest standards of legal and contractual integrity.
The vision is bold yet clear, to make Masin AI the go-to platform for contracts, claims, and disputes in the global construction industry.