According to a report by Nasscom, India’s technology services industry is already generating an estimated $10–12 billion in revenue from artificial intelligence (AI) services, with nearly a quarter of companies successfully moving AI initiatives from pilot projects to production.
Speaking at the Nasscom US CEO Forum in New York, industry leaders dismissed concerns that AI would reduce the relevance of traditional IT services, arguing that the sector will remain central to enterprise transformation in the AI era.
Looking ahead, Nasscom said Agentic AI is expected to unlock an additional $300-400 billion in addressable technology services opportunities by 2030 across areas such as legacy modernisation, AI operations, cybersecurity and governance.
The president Nasscom said that as AI adoption moves beyond experimentation to enterprise-scale deployment, organisations will increasingly require specialised technology partners to implement and scale AI responsibly.
The industry body also noted that the growth model for India’s technology services sector is undergoing a structural shift. Future expansion will be driven less by linear workforce growth and more by platforms, domain-specific solutions, proprietary intellectual property and outcome-based service delivery.
According to Nasscom, business process services are also expected to evolve from routine transaction processing to intelligence-led operations, with human workers increasingly focused on supervision, exception management, analytics and decision support as AI automates repetitive tasks.