An industry professional with over 24 years of experience in the oil and gas sector, Santanu Purohit is currently team lead for Bharat Petroleum Corporation Limited’s (BPCL) digital business. Throughout his career, he has demonstrated a commitment to driving innovation and excellence, particularly in the realm of digital transformation. At BPCL, he has been instrumental in leading initiatives to leverage technology and data-driven insights to optimise operations and improve the customer experience.
One of Purohit’s significant achievements is his role in conceptualising and implementing BPCL’s IRIS Control and Command Centre. This facility serves as a central hub for monitoring and managing the company’s operations nationwide, integrating advanced technologies such as artificial intelligence, machine learning and internet of things sensors. Under his leadership, the IRIS Control and Command Centre has enhanced BPCL’s operational efficiency and strengthened its competitive position in the industry.
Purohit’s leadership and industry expertise have been instrumental in driving BPCL’s digital transformation journey. His commitment to innovation and excellence has positioned the company for success in a rapidly evolving landscape.
In addition to his contributions to digital transformation, Purohit has played a key role in driving sales and marketing initiatives to expand the company’s market presence. His strategic leadership has led to successfully establishing modern fuel stations with global standards across key locations in Delhi and Rajasthan, focusing on delivering a superior customer experience while promoting sustainability. His ability to overcome challenges through strategic thinking and effective stakeholder management has been critical to BPCL’s success.
His commitment to continuous learning is evident in his pursuit of a PhD in management, focusing on service marketing and technology integration. He has published over 20 papers in national and international journals. He has presented his work on topics such as customer service, technology adoption and customer enhancement through technology at various national and international academic and industrial conferences. These include the India Energy Week, ADIPEC-UAE, and others. This dedication reflects Purohit’s desire to stay informed on industry trends and drive innovation within BPCL and the broader energy sector.