DoT has revised the policy for issuance and renewal of no-objection certificates (NOC) for sale/rent of international roaming SIM cards and global calling cards of foreign operators in India. As per the revised policy mandates, NOC holders will have to make a provision for providing information regarding customer care service, contact details, escalation matrix, itemised bills, information related to tariff plans, services offered, etc. The revised policy comes into effect from January 14, 2022.