DoT revises policy for issuance and renewal of international roaming SIM cards

DoT has revised the policy for issuance and renewal of no-objection certificates (NOC) for sale/rent of international roaming SIM cards and global calling cards of foreign operators in India. As per the revised policy mandates, NOC holders will have to make a provision for providing information regarding customer care service, contact details, escalation matrix, ite­mis­ed bills, information related to tariff plans, services offered, etc. The re­vised policy comes into effect from January 14, 2022.