City gas distribution (CGD) companies use the services of many vendors and contractors to provide piped natural gas (PNG) customer connections including metering, installation and servicing connections over their lifetime. With 43 million projected PNG connections, it is time to change the approach towards gas distribution to ensure efficiency, cost effectiveness and convenience.
The gas metering, billing and collection (MBC) service of Secure Meters Private Limited amalgamates all the customer-centric services associated with gas distribution. The company provides a number of customer-centric services – customer acquisition and new PNG connection management, pay-as-you-go (prepaid) gas metering, maintenance of PNG connections, customer engagement and support, revenue management services, and IT management services.
In addition to the benefits offered to customers, Secure Meter’s MBC service offers a plethora of benefits to CGD companies as well – reduced cost to serve, improved cash flow (as gas usage charges are paid in advance), absolved of the unpleasant task of chasing and disconnecting errant customers, zero gas bill-related queries, etc.